With my various businesses, I have worked with many great companies over the years, but I have to say I have honestly never worked with any other company that has come even close to the level of customer support that Webhosting.net provides. From the help of the sales staff answering my many questions when I was first looking into hosting services, to the top notch technical support I have received ever since, it is clear this is a company that takes great pride in making the customer its highest priority.
Whenever I have questions or need assistance with any issue, they are unbelievably quick to reply back with answers, and are willing to do whatever it takes to find solutions. Even over weekends and late night hours. I have had numerous occasions where I’ve had to work through some problems that had nothing directly to do with anything on their end, but they still took the time to work with me through every step of the process, including educating me with a lot of helpful information.
I can’t thank them enough for their patience and the prompt and courteous manner in which they’ve handled every issue I’ve ever needed their assistance with. Even taking the time to address little things, like making accommodations to change my billing cycle date to better fit my business structure is so appreciated.
Webhosting.net sets the bar high above what would be expected of any support staff!