Dedicated, Quailty Support

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 Support

If you have a technical issue with one of our products that you need help resolving, please contact us by any of the means below.

Helpdesk

Email assistance is offered 24/7/365 with a 30 minute response time at support@webhosting.net. This should be the first port of call for all account related issues. A “ticket number” will be issued to you immediately for all correspondence.

Virtual Hosting Customers

Virtual Hosting customers please log into your Control Panel and submit a trouble ticket using the integrated Help Center.

Dedicated Hosting Customers

Please log into your Support Panel to submit a trouble ticket

Colocated Hosting Customers

Please log into your Support Panel to submit a trouble ticket.

Via Phone

Toll-free Phone assistance is offered 9am to 6pm EST from Monday to Friday on 1-800-709-9110.

You must have already logged your ticket in the helpdesk (see above) before using this option, as no support is offered without a ticket number.

Knowledgebase

Click here to view our knowledgebase.

 Live Chat

Have a question? Chat with one of our knowledgeable, friendly staff members. Click here to start a live chat.