Configuring IMAP in Outlook
This guide will instruct you on how to set up an IMAP profile using Outlook 2010/2016
From the Control Panel:
- Go to Start-> Control Panel and launch the Mail applet titled Mail (it may say Mail or Mail (32 Bit))
- Click on the Show Profiles button.
- Click the Add button.
- A New Profile window will pop up.
- In the Profile Name field enter the name of the user and click OK.
- (Then go to step 1)
From within Outlook:
- Click the File tab
- Click on Account Settings and select Account Settings
- In the E-mail Accounts window click on New
- (Then go to step 1)
1.In the Auto Account set up window-
In Outlook 2010 select: Manually configure server settings or additional
In Outlook 2016 Select: Manual setup or additional server types
2.On the Choose Service page-
For Outlook 2010 choose: Internet E-mail Connect to POP or IMAP server to send and receive email messages
For Outlook 2016 choose: POP or IMAP Connect to a POP or IMAP email account
3.On the Add Account page fill out the following information:
Your Name: <enter your name>
Email Address: <your full email address>
Account Type: < select IMAP>
For Exchange 2010 (SH5) enter:
Incoming Mail Server: mail.sh5.cloudhostsite.com
Outgoing Mail Server (SMTP): smtp.sh5.cloudhostsite.com
For Exchange 2013 (SH6) enter:
Incoming Mail Server: mail.sh6.cloudhostsite.com
Outgoing Mail Server (SMTP): smtp.sh6.cloudhostsite.com
Username: <your full email address>
Password: <your mailbox password>
4.Click on More Settings
5.Select the Outgoing Server tab and select My outgoing server (SMTP) requires authentication.
6.Select the Advanced tab
Next to Use the following type of encrypted connection choose SSL from the dropdown. It will auto populate the Incoming server (IMAP) section with 993.
Next to Outgoing server (SMTP) add in 587 and for Use the following type of encrypted connection select TLS from the drop down.
When done it should look like the following:
When done click OK.
7.Then click Next.
This will run a test to see if the settings can connect with the server. If all was correct then you should see green check marks next to Log onto incoming mail server(IMAP) and Send test email message. You will also receive an email titled Microsoft Outlook Test Message.
If there is a red X please go over the settings to make sure everything is correct.