Quite a few users new to Joomla find that they have problems receiving email from their website instance.
If you are having problems with Joomla email, please make sure you are using SMTP Auth as the sending mechanism, not Sendmail or PHP Mail.
Please see:
http://help.joomla.org/content/view/51/68/1/7/
The setting is in the Global Configuration / Mailer Tab;
Mailer: Select the method that is to be used to send e-mails from the web site. Select from the choices in the drop down list:
- PHP mail function
- Sendmail
- SMTP Server (This is what we want!!)
Mail From: Enter the e-mail address that will appear on all e-mails sent out by the web site. For example
admin@mydomainname.com This address must be inside your Hosting account.
From Name: Enter the name that will appear in the From field on all e-mails sent out by the web site. For example: The Admin Team; The Web Master;
Sendmail Path: IGNORE
SMTP Auth: Select
Yes if SMTP Authentication is required by the host mail server. This field is only used if the
Mailer field is set to
SMTP Server.
SMTP User: If SMTP Authentication is required by the host mail server, enter the Username for the account. This field is only used if the
Mailer field is set to
SMTP Server and the
SMTP Auth field is set to
Yes.
SMTP Pass: If SMTP Authentication is required by the host mail server, enter the Password for the account. This field is only used if the
Mailer field is set to
SMTP Server and the
SMTP Auth field is set to
Yes.
SMTP Host: The web server identifies itself to the mail server with this name when sending mail. This is normally set to
localhost if the mail server is on the same machine as the web server, but it may be necessary to check this detail with the hosting company, as appropriate, if this is unclear. This field is only used if the
Mailer field is set to
SMTP Server.